Frequently Asked Questions

Loop selects auto repair shops based on several factors, including their reputation, expertise, customer reviews, and proximity to the user’s location. Only top-rated and trusted shops are included in Loop’s network.

You can book almost every service or repair through Loop. We have shops designated to almost every service you could possibly need! You can schedule a wide range of services through Loop, including routine maintenance (such as oil changes, tire rotations, and brake inspections), as well as more extensive repairs (such as engine diagnostics, transmission repairs, and electrical system troubleshooting).

Loop’s booking and scheduling services are free for vehicle owners. There are no extra charges for using Loop to find and book appointments with auto repair shops.

If you choose our vehicle pickup and delivery service, there is a delivery fee. Loop’s pickup and delivery service saves vehicle owners time and money. It eliminates the need for to personally drop off their vehicles, saving time and avoiding transportation costs. This service also reduces wear and tear on the vehicle by minimizing trips to the repair shop. Overall, it offers convenience, efficiency, and cost-effectiveness. 

Yes, you have the flexibility to choose the specific auto repair shop that best fits your needs and preferences from Loop’s network of trusted providers. You can do this by visiting schedule.loopnow.us

Loop ensures the quality of the repair shops it recommends by thoroughly vetting each shop based on factors like certifications, industry experience, customer feedback, and adherence to best practices.

Yes, you can track the progress of your vehicle’s delivery status through Loop’s platform. You’ll receive updates on the status of your vehicle’s delivery, estimated delivery time, and any additional information.

For repair information, the shop will keep in contact with you directly to notify you of repair completion times, status updates, and additional required repairs, if necessary.

If you’re not satisfied with the repair work done by a recommended shop, you can contact Loop’s customer support team for assistance. They’ll work with you and the shop to address any concerns and ensure your satisfaction.

Loop works with repair shops that stand behind their workmanship. Many shops offer warranties or guarantees on the repairs they perform. If you have any warranty questions, Loop can guide you to the shop!

Payment for repair services is typically handled directly with the repair shop. Loop does not charge any additional fees for using its scheduling services.

Yes, you can schedule appointments for vehicle pickup and delivery through Loop’s platform. This convenient service allows you to have your vehicle serviced without disrupting your schedule. To schedule pickup and delivery visit: schedule.loopnow.us

Loop takes the safety and security of your personal information seriously. The platform uses encryption and other security measures to protect your data from unauthorized access or misuse. For more information, visit our privacy policy: Privacy Policy

Yes, Loop has a dedicated customer support team available to assist you with any issues or questions you may have. You can reach out to them via phone, email, or through the platform’s messaging system.

Yes, you can leave feedback or reviews for the repair shops you’ve used through Loop. Your feedback helps other users make informed decisions and helps Loop continually improve its services. Following the completion of your service, you will receive a feedback form request to provide any review you may have!

Yes, you can leave feedback or reviews for the repair shops you’ve used through Loop. Your feedback helps other users make informed decisions and helps Loop continually improve its services. Following the completion of your service, you will receive a feedback form request to provide any review you may have!

Loop does not have exclusive partnerships or affiliations with specific auto repair brands or chains. Instead, it focuses on partnering with top-rated and trusted repair shops that provide quality service to customers. Loop works with all types of shops nationwide, but focuses on the quality of the shop to provide users with the best possible repairs and service.

Loop does not have exclusive partnerships or affiliations with specific auto repair brands or chains. Instead, it focuses on partnering with top-rated and trusted repair shops that provide quality service to customers. Loop works with all types of shops nationwide, but focuses on the quality of the shop to provide users with the best possible repairs and service.